These Terms & Conditions apply to the use of the star live website (starlive.ws) and all its services. By accessing the website or creating an account, you are considered to have fully accepted these terms.
Star live is an online gaming and Sports Betting platform built specifically for players in Bangladesh. We operate with transparency, fairness, and responsibility. These Terms & Conditions are written in Bengali so every member can understand them with ease.
Important: Using the platform without reading these Terms & Conditions means you will not be able to claim ignorance later. Please read everything carefully.
These Terms are governed by applicable laws of Bangladesh. Any disputes will first be referred to an arbitration board for resolution, and escalated to an appropriate judicial forum if necessary.
To register with star live, you must meet the following requirements:
- You must be 18 years of age or older.
- All information provided during registration must be accurate and truthful.
- Each individual may register only one account.
- Keeping your account password confidential is your responsibility.
- Sharing your account with any third party is strictly prohibited.
- Accounts may not be sold, transferred, or rented.
Update Account Information
If your phone number, email, or address changes, notify our support team immediately. star live will not be liable for any issues arising from incorrect or outdated information. If you notice any suspicious activity on your account, contact us right away.
Please Note: If multiple accounts are found from the same device or IP address, star live reserves the right to investigate and suspend all associated accounts if necessary.
Star live follows a KYC (Know Your Customer) process to ensure secure transactions. Identity verification becomes mandatory before withdrawals or when certain thresholds are exceeded.
What may be required:
- Scanned copy of National ID (NID) or passport.
- A recent photo (selfie or photo with ID).
- Utility bill or bank statement as proof of address.
- Proof of payment method ownership.
KYC documents are typically verified within 24–48 hours of submission. If any document appears incomplete or suspicious, additional information may be requested. Withdrawals may be held if valid documents are not provided.
Warning: Submitting false or forged documents is strictly prohibited. Such actions may not only result in account closure but could also lead to legal action.
Star live supports fast and secure transactions via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).
Deposit Rules:
- Minimum deposit amount: ৳500.
- Deposits are generally credited to your account instantly.
- Only use payment methods registered in your own name.
- Deposits made through third parties are strictly prohibited.
Withdrawal Rules:
- Minimum withdrawal amount: ৳500.
- Withdrawals are typically processed within 1–5 business days; VIP members receive instant processing.
- Withdrawals must be made through the same method used for the original deposit.
- Large withdrawal amounts may be held until KYC verification is complete.
- If you have an active bonus, withdrawals may be restricted until the wagering requirements are met.
Please Note: To prevent money laundering, star live monitors all suspicious transactions and may request information about the source of funds when necessary.
Star live offers a range of bonuses and promotions, each with its own terms and conditions detailed on the offer page. General bonus policies are outlined below:
- Each bonus has a wagering requirement that must be met before the bonus can be withdrawn.
- The welcome bonus is available to first-time registrants only and can be claimed once.
- Multiple bonuses cannot be active at the same time unless explicitly stated in the offer.
- If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited.
- Bonuses must be used within the validity period stated in the offer.
- Not all games contribute equally to bonus wagering — slots typically count at 100%, Live Casino at 10–20%, and Sports Betting is subject to specific conditions.
Warning: Creating fake accounts or cards to obtain bonuses is strictly prohibited. If star live detects such activity, all associated accounts will be permanently closed.
Star live's Sports Betting section offers betting on cricket, football, kabaddi, and 20+ other sports. The following rules apply to all types of betting:
- Once a bet is confirmed, it cannot be changed or cancelled (unless a cash-out option is available).
- If a match is cancelled or incomplete, the stake for that bet will be refunded.
- If odds change, payment will be based on the odds at the time the bet was confirmed.
- Match fixing or placing bets using insider information is strictly prohibited.
- If incorrect odds are displayed due to a technical error, star live reserves the right to void the affected bets.
Maximum Win Limit:
Each betting market has a maximum payout limit, which is displayed on the offers page. Even if winnings exceed this limit, only the maximum amount will be paid out. This limit may be higher for VIP members.
All users of star live's services must refrain from the following activities:
- Attempting to hack any software, algorithm, or system on the platform.
- Playing games or placing bets using bots, scripts, or automated software.
- Using winnings for money laundering purposes.
- Harassing, threatening, or defrauding other members.
- Exploiting system vulnerabilities for unfair advantage (and failing to report them).
- Creating a false or fake identity.
- Falsely representing oneself as star live.
Consequences: Involvement in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all balances, and legal action where applicable.
Protecting your personal data is star live's top priority. To learn how we collect and use your information, please refer to our Privacy Policyis detailed in.
- Your information is never sold to third parties.
- All transactions are secured with 256-bit SSL encryption.
- Your information is never shared with third parties except where required by law.
- You may view or update your personal information at any time.
Star live firmly believes that gaming is a form of entertainment and should never become a source of financial stress or mental hardship. That's why we offer the following:
- Set your own daily, weekly, and monthly deposit limits.
- Self-Exclusion: Take a break from 1 week up to 5 years.
- Cooling-Off Period: Temporarily suspend your account for 24 to 72 hours.
- Session reminders and time tracker.
- AI monitoring to detect problem gambling behaviour.
For more details, visit our Responsible Gaming Visit the page. If you need help, reach out to our support team.
Star live reserves the right to suspend or permanently close an account without prior notice under the following circumstances:
- If any clause of these Terms & Conditions is violated.
- Failure to pass KYC verification or submission of fraudulent documents.
- If bonus abuse or fraudulent activity is confirmed.
- Account inactive for an extended period (more than 12 months).
- Upon direction from law enforcement authorities.
Self-Initiated Account Closure:
If you wish to close your account, please email our support team. All active bonuses will be cancelled before the account is closed. Any valid balance remaining in the account will be available for withdrawal.
Inactive Accounts: Accounts with no activity for 12 consecutive months will be marked as "Dormant" and a maintenance fee may be applied.
Star live shall not be held liable for the following:
- Loss of a bet or game session due to internet disconnection.
- Errors caused by third-party software or payment gateways.
- Losses incurred during unexpected server downtime or scheduled maintenance.
- If your login credentials are compromised due to your own negligence.
- Force majeure events such as natural disasters or cyberattacks.
Star live always strives to deliver the best service, but technical issues cannot be entirely ruled out. We are committed to resolving any such issues as quickly as possible.